We value your privacy and are committed to protecting your personal information.
WHAT INFORMATION DO WE COLLECT ABOUT YOU AND WHY?
The information we collect from you allows you to log into our Site and/or use our Services and Applications. We also collect information from businesses, organizations, and individuals who request information from us.
Individuals and agents of individuals may provide us with information directly or indirectly by using our Services (these individuals are referred to as “Consumers”). For example, you may enter your information in order to request a specific service or order goods, or someone may enter your information on your behalf to register for such services/provision of goods.
Information that we collect directly from You
Account Information for our Site. You may browse our Site without creating an online account or providing us with your information, but to use certain features or to register for services requested or goods being provided you may need to create an account or otherwise provide us with information. When you create an account with us or register for goods or services to be provided, we may ask you to provide the following:
- Your first and last name;
- Your email address and your desired password;
- Your display name (this is the name other people will see when you post items to one of our Site or engage in other similar activities on our site);
- Your date of birth;
- Your subscription preferences (whether and what types of information you would like us to send you);
- Information about your activities and interests;
- Other profile data, such as contact information, occupation, gender and photo;
- Your physical activities or similar health related information (how long you exercised, calorie intake or weight loss);
- The contact of information of a friend (when inviting them to visit the Site);
- Payment information, such as credit card or financial account numbers (if applicable);
- Medical details such as medical aid information in the event of an emergency.
Log in Information for our Site. Once you have signed up for our Site, on subsequent visits to our Site, you may simply need to enter your user ID or email address (as applicable) and password to gain access to the Site.
Contests, Surveys and Questionnaires
When you sign up for contests, complete questionnaires or surveys, we collect the information you submit to us. We use this information to administer the contest or survey, to analyse the results, for research purposes, to send you other information or offers we think may be of interest to you, to comply with legal requirements, and for other purposes as discussed in this Policy.
User Profiles, Comments and Posts
Some of our Site and Applications allow users to create or post content, such as comments, profiles, blogs, and messages. If you provide content to our Site, we may collect and use that information as described in this Policy. Please note that such information may be viewed, collected or used by other registered users and public visitors to our Site. Once posted, we cannot prevent such information from being used in a manner that may violate this Policy, the law or your personal privacy. Your profile, however, may offer privacy settings within your account to help you manage how your content is displayed.
Information We Collect from Facebook
We may provide you with the opportunity to connect via Facebook, through our Site or Applications. If you log into Facebook through our Site or Applications, we will request permission to (i) access your basic information, which includes your name, profile picture, gender, networks, Facebook user ID, list of friends and any other information that you have made public on Facebook. For information about how Facebook may disclose your information, including any information you make public, please consult the Facebook Data Use Policy. We have no control over how Facebook uses or discloses the personal information you provide to it. We store the information that we receive from Facebook along with other information that we collect from you or receive about you.
Information We Collect About You from Third Parties
We also may collect information, including personally identifiable information, about you from our affiliates and non-affiliated third parties.
Information We Collect Automatically
HOW DO WE USE YOUR INFORMATION?
We may use the information that we gather about you for the following purposes:
- To provide our Services or goods to you, to communicate with you about your use of our Services and for other customer service purposes;
- To provide information that you have requested to receive from us in response to your opt-in requests;
- To provide our Services at the request of our Clients;
- To improve our Site and Services by providing personalized experiences, location customization, personalized help, and instructions;
- For marketing and advertising purposes; for example, we may use your information to display targeted advertisements to you on our Site and to assist us in advertising our Services on third party website;
- To send you email, follow-up questions about your Event, news and newsletters, promotions, and/or invitations to visit the Site;
- To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, and for other research purposes.
Clients should note that we may use information we receive or collect regarding Consumers (including without limitation via an Event registration page) in accordance with the terms of this Policy, including in the manner set forth above. Notwithstanding the foregoing, in certain contexts, we collect information on behalf of our Clients subject to contractual requirements that limit our ability to use and transfer your information in ways that are more narrow than those in this Policy (e.g., the information be only used as necessary to provide Services to the Client and/or for other specified purposes). In those limited circumstances, your information is subject to those contractual requirements and not to this Policy, subject to enforcement by the applicable Client. If your information is collected on behalf of a third party, it will be evident at the time that you provide such information. This Policy does not cover our Clients’ use of your information outside of our Services. You should contact that party directly to determine if your information is subject to such limitations on uses and to ascertain how the third party will make use of your information.
WHEN AND HOW DO WE SHARE INFORMATION WHEN RECEIVED?
Affiliates: We may disclose the information we collect from you to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your information will be subject to this Policy.
Service Providers: We may disclose the information we collect from you to third party vendors, service providers, contractors, or agents who perform functions on our behalf. These third parties have agreed to maintain the confidentiality, security, and integrity of or information and may be located wherever we operate. Where required by law, these companies agree to only use such information for the purposes for which they have been engaged by us unless you expressly permit them to use your information for other purposes.
Other Non-Affiliated Third Parties: We may disclose the information that we collect about you to non-affiliated third parties (with your consent, if consent is required by law), such as promotional partners and others with whom we have marketing or other relationships. Those third parties may use your information for marketing purposes, such as to market products and services that they believe would be of interest to you. We also may combine the information that we collect about you with other information that we obtain from third parties. This information may help us to determine what advertisements to direct to you, to place on our website, and where to advertise our Services. As discussed in the advertising section below, you have the ability to opt out of certain uses of your information. You also have the ability to opt in to receiving certain information from us and non-affiliated third parties.
We also may share your information for the following reasons:
- In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order or other legal process, such as in response to a subpoena.
Third Party Applications: Third party applications, such as the Facebook, Twitter, Pinterest, or Google buttons, may be available on our Site. The owners or providers of those third party applications may collect personally identifiable information from you. Their collection of information is bound by their own information collection policies and practices. Your interactions with third party applications on our Site may be shared with others within your social network. We are not responsible for the collection and use of your information by third parties.
Third Party Links: At times, our Site and Applications may contain links to other third party websites. Any access to and use of such linked website is not governed by this Policy, but, instead, is governed by the privacy policies of those third party website, and we are not responsible for the information practices of such third party website.
HOW SECURE IS INFORMATION ABOUT ME?
We have implemented commercially reasonable precautions, including, where appropriate, password protection, encryption, and secure socket layering to protect our Site and the information we collect from loss, misuse and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time. Please keep this in mind when disclosing any of your personal information via the Internet.
You should take steps to protect against unauthorized access to your password, computer, and web-enabled devices, among other things, by signing off after using a shared computer, inserting a password on your web-enabled device, choosing a password that nobody else knows or can easily guess, keeping your password private, and periodically changing your password. You should never share your log-in information with others. We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorized password activity.
CAN I ACCESS AND MODIFY MY PERSONAL INFORMATION?
If your personal information changes, or if you no longer desire our service, you may correct, update, delete/remove, or ask to have it removed from a public forum or testimonial by making the change within your account settings or by contacting us via one of the methods listed in this Policy. We will respond to your request to access within 30 days and may charge a prescribed fee as communicated to you prior to the release of the personal information. Please note that copies of information that you have updated, modified, or deleted may continue to reside in our systems for a period of time. Also, you may not be able to remove your personal information from archived web pages that we no longer maintain In the event we are unable to complete your access request, we will let you know if we are unable to do so and why. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
If your information has been shared with a third party, as described above, or collected on behalf of a Client, then that third party has received their own copy of your data. If you have been contacted by one of these third parties, or one of our Clients, and wish to correct or request they delete your information, please contact them directly.
CHILDREN UNDER 18
Parents/guardians/competent persons (“Parents”) have the right to consent to the collection and use of personal information from children under the age of 18 (collectively, “Children,” and individually, a “Child”) without also consenting to the disclosure of such information to outside third parties, except in order to provide the Services. We do not share personal information collected from Children with third parties for any purpose other than to provide the Services.
What information do we collect from children under the age of 18?
- Personal information such as a parent’s/child’s email address;
- Username and password;
- Date of birth;
- Display name (this is the name other people will see when the Child posts items to one of our Site or engage in other similar activities on our Site);
- Information about a Child’s activities and interests;
- Other profile data, such as contact information, gender, and photo (collected from the parent);
- Physical activities or similar health related information.
How we use the information collected from Children?
- To provide a notice to parents regarding your Child’s interest in registering to use the Site;
- To obtain verifiable parental consent;
- To provide our Services, to communicate with parents about your Child’s use of our Services and for other customer service purposes;
- To provide information that a parent or Child has requested to receive from us in response to an opt-in request;
- To provide our Services at the request of our Clients;
- To administer Events;
- To improve our Site and Services by providing personalized experiences, location customization, personalized help, and instructions.
Can I access and modify my Child’s personal information?
If your Child’s personal information changes, if you no longer wish to allow your Child to participate on the Site, or if you wish to delete your Child’s information and refuse further collection and use of the information, please email us.
How long will my Child’s information be retained?
We will retain the information we collect for as long as your or your Child’s account is active, as needed to provide our Services. You may close your or your Child’s account by contacting us. Nonetheless, we may retain your or your Child’s information for an additional period as is permitted or required to comply with our legal obligations, resolve disputes, enforce our agreements and for historical, statistical or research purposes. Please note that even if we delete your or your Child’s information, it may persist on backup or archival media and other information systems.
CHANGES TO THIS POLICY:
We may change this Policy from time to time, so be sure to check back periodically. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavour to notify you in advance of such change, by highlighting the change on the Site or by sending an email to you at the email address that you have registered with us. Your continued use of the Services after any changes or revisions to this Policy will indicate your agreement with the terms of the revised Policy.
If we make material changes to how we use personal information collected from Children under age 18, we will notify parents by email (at the address provided to us) in order to obtain verifiable parental consent for the new uses of the Child’s personal information.
All enquiries must be addressed to the information officer.
You have the right at any time to rectify the Personal Information collected, object to the processing of Personal Information (subject to legislation that precludes this) and to lodge a complaint at the Information Regulator with contact details- (to follow).